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BBB Presidents Message

As we move into 2012, I am looking forward to another great year in which your BBB Accreditation will have additional exposure and become even more relevant and energized with increased visibility and vitality. We have had a positive reception to the implementation the new BBB Business Reviews, the reports that consumers access when checking on your company. You have seen the launch of our new and improved quarterly printed newsletters. In the Quad Cities and Cedar Rapids areas you have also seen the activities being undertaken by our Community Representatives Patt Englander and Barbara Green both of whom are busy promoting area Accredited Businesses.

The BBB is grateful to our outgoing Board chairs, Maureen Sammon in Des Moines and Tom McDermott in the Quad Cities and welcomes our new chairs, Tom Boesen and Lynn Fox. Further introduction of these exceptional leaders will be made be made in the next issue of quarterly newsletter, The Torch Report.

This year we also welcome a new Board member Creighton Cox of the Home Builders Association of Des Moines. Additionally, we have one outgoing Board member to thank, David Wickman, of Northern Cedar Service.

To all of those participating in our Board and Community Council, we thank you for your time, commitment, knowledge and most of all for supporting the work of BBB and the groundwork for the trust, fairness and reliability that the BBB instills in the marketplace.

This is also a good time of year to remind you to take the opportunity to make certain that you are taking full advantage of options that the BBB gives you to make the most of your Accredited Business status. The BBB allows an AB to make authorized use of its trademark torch seal in on and offline advertising. For more information about this service or to have your website reviewed in order to utilize the seal, please contact Laura Chavez at laura@dm.bbb.org. Don't miss out on this important member benefit.

Best Wishes for a happy and prosperous New Year!

---Chris Coleman