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BBB The Newsline
OCTOBER 2010 ChrisColeman
Chris Coleman
President

Complaints to BBB about Satellite TV
Reveal Common Customer Grievances over Terms of the Agreement


In the past three years, more than 53,000 customers have complained to the Better Business Bureau about satellite TV providers, with over 39,000 of those complaints filed against DirecTV and 13,000 filed against Dish Network. Many complaints stem from fees and terms outlined in the customer agreement and the BBB recommends that TV viewers planning to make the switch to satellite should read the fine print very closely and thoroughly understand the terms of the contracts they are executing.
[FULL STORY]

President's Column

Hi all...lots of great things are happening at the BBB in and around Iowa. I am going to use my column this month to focus on some important events. In the next few minutes you will read about a number of great things going on in the Quad Cities, Cedar Rapids, with our annual meeting and next year's Integrity Awards
[FULL STORY]

Scam Alert: Tips for College Students to Fight Identity Theft

College students, and their parents, have enough to juggle when it comes to school, work and their social life so fighting fraud often doesn't make the list of priorities. Because college students are so susceptible to identity theft, the Better Business Bureau recommends that they take seven simple steps to protect themselves on campus.
[FULL STORY]

Online Behavioral Advertising

A group of the nation's largest media and marketing trade associations, with support from the Council of Better Business Bureaus, has announced the details of a self-regulatory program that will give consumers enhanced control over the collection and use of data regarding their Web viewing for online behavioral advertising purposes. The program includes specific implementation practices in support of the Self-Regulatory Principles for Online Behavioral Advertising, which the industry released in July 2009. The Principles and practices represent the industry's response to the Federal Trade Commission's call for more robust and effective self-regulation of online behavioral advertising practices that would foster transparency, knowledge and choice for consumers.
[FULL STORY]

Ad Reviews
[FULL STORY]

New Members
[FULL STORY]

Anniversaries
[FULL STORY]

BBB Intergrity Awards Nominations
[NOMINATION FORM]

Satellite TV
President's Column
Scam Alert
Behavioral Advertising
Ad Reviews
New Members
Anniversaries
Integrity Award
Nomination Form
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