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E-mails with Pictures:
Images should complement your message.

"         "
-What a major retailer's e-mail advertisement recently said - without the pictures.

When you look at this e-mail in your inbox, do you see the pictures automatically? (There are 6 of them.) HTML e-mails have proven to be more effective at getting attention and driving the call to action. And still, many of our subscribers may be viewing our creative design without the images due to filter settings and optional image blockers.

From a marketing perspective, we need to know what our message will look like if the pictures are missing. We need to design an e-mail that will deliver the intended message even without the pictures.

For Example: Back in the spring of 2002 I signed up to receive notices from a local retailer. This national upscale department store impressed with their timely offers and creative personalized e-mails. The e-mails are even more elaborate in 2006!

However, I recently realized that everything important that the retailer has to say comes to me within a set of images. And if I were to receive this e-mail with my images turned off, this important information would disappear.

STRATEGIES:

  1. Test your e-mail in different systems
  2. Program images to have alternative ("alt") text hidden behind the photos
  3. Always offer the option to view the e-mail in a browser or View as Web Page
Image suppression has affected the industry's e-mail tracking statistics over the past year. We will explain how these statistics are changing and what you need to know about e-mail tracking results in an upcoming issue of the WinM@il Business Builder.

Related Reading: When E-mail Images Don't Load
Can B2B Newsletters Survive the Preview Pane?
Recommended Resource: Managing Customer Loyalty San Antonio, TX, February 2
WinCommunications


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